How long will it take for my order to arrive?

I personally manage your order, from warmly wrapping them to waving them goodbye at the nearest postal office in Amsterdam. From that moment I no longer have any control, so it then depends on the shipping service. As a guideline; orders within the Netherlands usually take about a week. European orders anywhere between 1 to 3 weeks, anywhere else in the world might take up to a month. 

Can I see where my package is?

Yes, I use Track & Trace. Once your package is registered at the postal service you will be sent a code by email to follow your parcel.

What happens when the print is damaged or faulty?

If you accidentally received the wrong item or the wrong quantity I will cover shipping return or exchange charges. Unfortunately I cannot be held responsible or liable for any damage caused by careless handling by postmen, for packages that couldn't be delivered to your address for any reason, or for parcels that got lost along the way. In the latter case, I will do everything in my power to try and locate your print.

Do you offer pickup for locals? 

I do! If you live in Amsterdam you can use the code AMSTERDAM and no shipping costs will be added to your purchase. I'll email the address for you to pickup your print (it's in the Jordaan).

How much are the shipping costs? 

Quite a lot in some cases.. I'd love to personally deliver all my prints and see where they end up (I do look at Google Streetview sometimes :) but there's really not much I can change about the fact that I depend on the major postal companies . So, here's a list with pretty much every part of the world on it. Let me know if yours isn't:

€ 0,00: for pickup in Amsterdam (de Jordaan). Use code AMSTERDAM and I’ll contact you so we can set a date.

 € 7,25: the Netherlands

 € 13,00: Belgium, Denmark (excl. Faroe Islands and Greenland), Germany, France, (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Austria, Spain (incl. Balearic Islands, excl. Canary Islands), Sweden

 € 18,50: all other countries in Europe (excl. Russia)

 € 29,30: rest of the world